Shipping policy
SHIPPING POLICY
Last Updated: September 8, 2026
LAVIZER currently delivers orders within Bangladesh.
ORDER PROCESSING
Orders are normally processed within 1–2 business days after order confirmation.
For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before processing.
DELIVERY TIME
Estimated delivery times are:
• Inside Dhaka: 1–3 business days
• Outside Dhaka: 2–5 business days
These are estimated delivery times and are not guaranteed.
Delivery to remote or less accessible locations may require additional time.
SHIPPING CHARGES
Delivery charges depend on factors such as:
• Delivery location
• Order size or weight
• Courier service
• Promotional offers
The applicable delivery charge will be shown at checkout or communicated to the customer before order confirmation.
CASH ON DELIVERY
Cash on Delivery (COD) may be available for eligible orders and locations.
When COD is selected, payment should be made to the delivery person when the order is delivered.
LAVIZER may contact customers to confirm COD orders before shipment.
ORDER TRACKING
Where tracking information is available, LAVIZER or the delivery partner may provide tracking information to the customer.
DELIVERY DELAYS
Delivery may be delayed due to circumstances outside our reasonable control, including:
• Severe weather
• Traffic or transportation issues
• Public holidays
• Courier delays
• High order volumes
• Incorrect or incomplete delivery information
• Unexpected operational circumstances
If we become aware of a significant delay, we may contact you using the contact information provided with your order.
CUSTOMER DELIVERY INFORMATION
Customers are responsible for providing an accurate and complete delivery address and an active phone number.
If a delivery fails because of incorrect, incomplete, or unreachable customer information, additional delivery or redelivery charges may apply.
INSPECTING YOUR ORDER
Please check your order when you receive it.
If you receive a damaged, defective, or incorrect product, contact LAVIZER within 3 days of delivery and provide your order number along with clear photos or videos of the issue.
For more information, please review our Return & Refund Policy.
CONTACT US
For shipping-related questions, please contact:
LAVIZER
Email: [YOUR EMAIL]
Phone/WhatsApp: [YOUR PHONE NUMBER]
Address: [YOUR BUSINESS ADDRESS]
LAVIZER:
Hafez Road, Keraniganj
Dhaka, Bangladesh
Phone/WhatsApp: +8801343943788
Email: Info@lavizer.com